Max Cashback Privacy Policy

Max Cashback (referred to as “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, mobile application, or any other services we provide (collectively, the “Services”).

By using our Services, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy.

1. What Personal Information Do We Collect?

We may collect the following types of personal information:

Identity Information: Your name, date of birth, and other identifying details.
Contact Information: Your email address, phone number, and postal address.
Financial Information: Bank account details, PayPal account information, or other payment details required to process cashback rewards.
Membership Information: Your Max Cashback membership number and details of interactions with our Services.
Transaction and Usage Data: Purchases made through our platform, order details, and rewards earned.
Technical Information: Your IP address, browser type, device details, and interaction with our website.
Preferences and Interests: Your engagement with offers, promotions, and surveys.
Communications Data: Records of correspondence with our customer service team.

We may also collect aggregated data that does not directly identify you, such as website usage statistics and demographic trends.

2. How Do We Collect Your Information?

We collect information in the following ways:

Directly from You: When you create an account, interact with our website, subscribe to newsletters, or contact customer support.
Automatically: Through cookies, tracking technologies, and analytics tools when you browse our website or mobile application.
From Third Parties: Including affiliate networks, merchant partners, analytics providers (e.g., Google), fraud monitoring services, and social media integrations (e.g., Facebook, Google login).

You can adjust your cookie settings through your browser preferences. However, disabling cookies may impact your experience on our website.

3. How Do We Use Your Personal Information?

We use your personal information to:

Provide and manage your Max Cashback account and rewards.
Process cashback claims and track qualifying transactions.
Send promotional offers, newsletters, and marketing materials (you can opt out at any time).
Improve our website, services, and customer experience.
Detect, investigate, and prevent fraudulent activities.
Comply with legal and regulatory obligations.
Respond to your inquiries and provide customer support.

4. How Do We Share Your Information?

We may share your personal information with:

Merchants & Affiliate Networks: To track and validate cashback transactions.
Payment Providers: To process withdrawals and cashback payments.
Service Providers: Such as IT support, fraud detection services, and email marketing platforms.
Regulatory Bodies & Law Enforcement: If required by law or to protect our rights and users.

We may also share anonymized, aggregated data with partners for research and analytical purposes.

5. How Do We Protect Your Information?

We take reasonable steps to ensure your personal information is protected, including:

Using encrypted SSL connections for data transmission.
Restricting access to personal information to authorized personnel only.
Implementing fraud detection and monitoring measures.
Regular security audits and compliance reviews.

While we take security seriously, no method of data transmission is 100% secure. You are responsible for keeping your login credentials confidential.

6. International Transfers of Data

We may store or process your data outside of Australia, including in countries with different privacy laws. By using our Services, you consent to such transfers, provided appropriate safeguards are in place.

7. Your Rights and Choices

You have the following rights regarding your personal information:

Access & Correction: You may request a copy of your data and ask for corrections.
Opt-Out of Marketing: You can unsubscribe from promotional emails via your account settings or the “unsubscribe” link in emails.
Deletion & Restriction: You may request that we delete or restrict the use of your personal information, subject to legal obligations.
Withdraw Consent: If you have provided consent for specific data collection, you may withdraw it at any time.

To exercise your rights, contact our Privacy Officer at [email protected].

8. How Long Do We Retain Your Data?

We retain your personal information as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal requirements. If you close your account, we may still retain certain data for fraud prevention, legal compliance, and business analytics.

9. Third-Party Websites & Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices. We encourage you to review their privacy policies before providing personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. If we make significant changes, we will notify you via email or a prominent notice on our site.

11. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, please contact our Privacy Officer at:

Email: [email protected]

We will respond to your request as soon as possible. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

By using Max Cashback, you agree to this Privacy Policy. Please review it regularly for updates.